Less chilli is a useful request when it describes the particular flavour you want changed. Mild, plain and not spicy can mean different things to different people. Explain that chilli heat is your concern, while making clear whether you still enjoy other seasoning. Then establish which parts of the dish can actually be adjusted.
Name heat rather than all flavour
You may enjoy tomato, onion, herbs or a savoury sauce while preferring very little chilli. Saying that distinction explicitly gives the server more information than asking for food without flavour. It also helps avoid an unnecessary change to the entire meal.
Use an ordinary description such as very little chilli, or no added chilli if that is what you mean. Avoid relying on an unfamiliar numerical heat scale. What one diner calls medium can feel quite strong to another, so an example of your preference may help more than a label.
Ask where the chilli enters the preparation
Find out whether chilli is cooked into a batch, added when an individual order is prepared, or offered as a separate condiment. These three situations allow different choices. A finished sauce cannot necessarily be made chilli-free by serving a smaller amount.
If the chilli is already incorporated, ask for another suitable preparation. The kitchen may have a plain component or a different sauce, but that must be confirmed. Do not interpret a friendly response as proof that an ingredient has been removed from something already cooked.
Keep a separate condiment separate
If chilli is served at the table, ask for it in its own container and use only the amount you want on your personal plate. Do not add it to a communal dish unless everyone sharing that dish agrees.
For a Burundian lunch outing, explain mixed heat preferences before ordering. One shared base with separate condiments may be workable where the kitchen offers it. It is an option to discuss, not a guaranteed service format or a statement that all Burundian food is prepared that way.
Confirm the complete dish
The main sauce may be mild while another accompaniment contains chilli. Ask about the parts that will reach your plate, including a dressing or garnish. Conversely, a strongly coloured sauce is not automatically hot; appearance alone does not answer the question.
Our introduction to Burundian home cooking encourages looking at meals as combinations. That approach helps here because the adjustment may concern one component, while the staple and other vegetables remain exactly what you hoped to try.
Keep preference and medical requirements distinct
If avoiding chilli is an essential health-related requirement rather than an ordinary taste preference, explain that clearly and obtain advice appropriate to your own needs. This article concerns ordering communication; it cannot establish that a particular meal meets a medical restriction.
For everyday preferences, the practical goal is a confirmed order the kitchen understands. Tell M Travel and Tours Burundi about strong dislikes when discussing food stops, then verify the actual preparation at the restaurant. Clear language gives you a better chance of enjoying the available dishes without assuming that every cook uses the same seasoning pattern.