Which travel services can I pay for?
The shared payment page can be used for your agreed M Travel tour, safari, airport transfer, car hire, accommodation arrangement or another service on your quotation. It is also used for an agreed deposit or a remaining balance. The payment should always relate to an identified booking or service discussed with our team.
If you are paying for several parts of a regional trip, ask us to confirm the amount due and the booking reference to use. This helps us connect the payment to the right journey and keep your booking record clear.
How do I choose the amount and currency?
Enter the amount and currency shown in the payment instructions for your booking. The shared page does not calculate the cost of a new tour or choose your deposit for you. If the quotation has changed, or if you want to pay a different amount, confirm the revised instruction with our team first.
Review the total, payment options and any charges shown by WeTravel before completing the transaction. If the page displays something different from what you expected, contact us so that the details can be checked.
What should I include with my payment?
Use the name and email associated with the booking wherever possible. Add your booking reference in the payment notes if that field is available, and keep the payment receipt or transaction reference. If another person is paying on your behalf, tell us their name and the booking the payment should cover.
You can send the reference to our team by WhatsApp or email. Do not send card numbers or passwords in a message; payment details are entered on WeTravel.
What happens after I pay?
Our team verifies the payment and matches it to your booking before updating the payment record. Keep your receipt until we have confirmed the amount received and any remaining balance. Opening the payment link or returning to this website does not, by itself, confirm that a payment succeeded.
If your booking has been shared with your client account, the verified payment record and remaining balance can be viewed there. The agreed itinerary and written booking confirmation remain the reference for the services being arranged.
Questions, changes or a payment that needs checking
If a payment appears unsuccessful or you are unsure whether it completed, contact us with the booking reference and the information shown on your receipt or payment screen before trying again. We can review the booking record with you and help identify what needs to be checked.
Requests to change a booking, cancel a service or discuss a refund are handled according to the terms agreed for that booking. Sending money through the shared link does not change those terms. Contact us directly when you need help connecting a payment to your travel arrangements.